FAQs (Frequently Asked Questions)
Q: Where are you located? Do you have a physical store?
A: Our operations are based in Cyberjaya. However, we are mainly online-operated. Our sales team will visit you to show you the samples as well as provide you a quote on-site.
Q: How do i place order?
A: You may make an appointment with us, our sales team will visit, make necessary measurements, and wide choice of selection to be provided. Once confirmed, we will collect 50% deposit and our installation team will come to site in 3-5days.
Q: How much do you charge for site visit?
A: We do not charge for site visit. Please be assured that there are no hidden charges.
Q: What kind of material to you recommend
A: The material we recommend will depend on the environment at your site. Budget allocation plays a role.
Q: What makes you different from other sellers online?
A: We strive to giving our clients highly personalised service. Our sales team are also committed to provide our client the best deal.
Q: Do you provide warranty?
A: Yes. All our materials are carefully selected and we are confident to provide you long enough warranty period!
Q: Can i get a quotation without site visit?
A: Yes sure! Just provide us the picture of the windows, and include the measurements we are able to provide you a quick quote!
Q: How much deposit do you require?
A: We require 50% deposit for job processing.
Q: How many hours does it take to perform installation
A: For a double-storey house, we estimate to take a full day of work
Q: What if i have other questions?
A: Just whats app us today, our customer service is at your service!